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Buying and selling

This part of the site provides legal information and documents to help you deal with any complications arising from either buying or selling things, be it pets, motor vehicles or other general items.

Products

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Buying goods

Compatible region(s): England Wales
This pack provides you with a large range of document templates for dealing with a problem with goods you have purchased. It provides templates for requesting a refund, a replacement, or compensation in… Read more
Price: £14.95
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Buy
Compatible region(s): Northern Ireland England Wales
Use this letter to seek a refund from your credit card company for goods costing between £100 and £30,000 that you purchased, or part purchased, that were not delivered or were faulty, not as described… Read more
Price: £3.99
Buy
Compatible region(s): Northern Ireland England Wales
Use this letter to ask for a refund if you've been left with a faulty item after the seller has tried to repair or replace it. This letter is suitable for requests about goods bought within the last 6… Read more
Price: £3.99
Buy
Compatible region(s): Northern Ireland England Wales
Use this letter when a seller doesn't accept responsibility for a faulty item and tries to instead blame a manufacturer or developer. You're entitled to a repair, replacement, or - if you ask for it… Read more
Price: £3.99
Buy
Compatible region(s): Northern Ireland England Wales
Use this letter to ask for a refund from a seller where the seller has failed to deliver goods you purchased within the timeframe expected. This could mean not delivering by a specific date as set in your… Read more
Price: £3.99
Buy
Compatible region(s): Northern Ireland England Wales
Use this letter to ask for a refund or replacement if you bought something that isn't fit for its intended purpose. You can use it if you told the seller about your intended use for the item, or if a… Read more
Price: £3.99
Buy
Compatible region(s): Northern Ireland England Wales
Use this letter to ask for a refund or replacement if you bought something that didn't live up to its description. The description might have come through labelling, packaging, brochures, advertising or… Read more
Price: £3.99
Buy
Compatible region(s): Northern Ireland England Wales
Use this letter to complain about the poor quality of something you've bought. You can use it to demand a refund if you ask for it within 30 days and can prove there is a fault. After that, you can use it… Read more
Price: £3.99
Buy
Compatible region(s): Northern Ireland England Wales
Use this letter to ask for compensation from the seller when a faulty item causes damage to your possessions or property. You can ask for the cost of repairing the damage or, if that's impossible or… Read more
Price: £3.99
Buy

Contracting with a builder

Compatible region(s): England Wales
Use this landscaping contract when entering into an agreement with a landscaping contractor to provide new landscaping work and/or maintenance services. The document provides for an option to incorporate… Read more
Price: £34.99
Buy

Media and entertainment

Compatible region(s): Scotland Northern Ireland England Wales
Use this agreement when a band or individual performer is hired to perform at a party or other private or business function/event (e.g. weddings, birthdays, work events, etc). It can be used by either the… Read more
Price: £30.00
Buy

Pets

Compatible region(s): Northern Ireland England Wales
To use this agreement, the horse or pony must have a passport, unless it is exempt from doing so under legislation. This agreement is suitable where the purchase price is received in full by a single… Read more
Price: £9.99
Buy

Sales contracts

Compatible region(s): Scotland Northern Ireland England Wales
This document is for the sale of goods by a private individual (a person not acting in the course of business) to another private individual or a business. It is not suitable for use by a business. The… Read more
Price: £29.99
Buy

Selling or buying a vehicle

Compatible region(s): Northern Ireland England Wales
Use this document to draw up an agreement for the private sale of a motor vehicle between individuals, where the vehicle is not subject to a loan or charge against it. In this document, the buyer is… Read more
Price: £24.95
Buy

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