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Demand a refund for an unsatisfactory meal

If you have had an unsatisfactory meal at a restaurant, you can use this letter to demand a full refund for the meal. You must have complained to a member of staff at the restaurant in order to use this letter. The letter will also allow you to claim compensation if you became ill after consuming the meal. This document is suitable for services purchased by a consumer (not a business) in the UK.
Compatible region(s): England & Wales

Demand a refund for an unsatisfactory meal

If you have had an unsatisfactory meal at a restaurant, you can use this letter to demand a full refund for the meal. You must have complained to a member of staff at the restaurant in order to use this letter. The letter will also allow you to claim compensation if you became ill after consuming the meal. This document is suitable for services purchased by a consumer (not a business) in the UK.

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Demand a refund for an unsatisfactory meal (Guidance Notes)