Need help? Call 0345 838 4074 Register Login
Family law guide

Need help understanding specific areas of law? Our lawguide can help you.
Visit our Family Law guide

Demand a refund from a car dealer for a faulty vehicle

Use this document to demand a refund from a dealer for a vehicle that has developed a serious fault within 30 days of purchasing and taking delivery. You should include with the letter a report from an independent organisation, confirming that the vehicle has been examined and found unfit or unsafe to drive. Under the Consumer Rights Act 2015, you are entitled to a full refund of the purchase price from the dealer, and this letter will threaten court proceedings if no refund is received.
Compatible region(s): England & Wales Northern Ireland

Demand a refund from a car dealer for a faulty vehicle

Use this document to demand a refund from a dealer for a vehicle that has developed a serious fault within 30 days of purchasing and taking delivery. You should include with the letter a report from an independent organisation, confirming that the vehicle has been examined and found unfit or unsafe to drive. Under the Consumer Rights Act 2015, you are entitled to a full refund of the purchase price from the dealer, and this letter will threaten court proceedings if no refund is received.

Self Service

Price: £3.99
  • Draft your document instantly by answering a series of easy-to-answer questions
  • Helpful explanation and guidance notes
  • Store, manage, track and print your document online

Included in this service:

Demand a refund from a car dealer for a faulty vehicle (View guidance notes)
Try