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Solictors & barristers complaint letters (pack)

This pack contains a range of letters that can be used to write a complaint about a solicitor or barrister. The pack includes documents such as, Complaint to the Legal Services Ombudsman, Initial letter of complaint in relation to the poor service of a solicitor, Letter of complaint in relation to a barrister, Letter of complaint in relation to a licensed conveyancer, Letter of complaint to the Legal Complaints Service about a solicitor, Letter to a solicitor requesting a remuneration certificate, Request for a solicitor to itemise charges.


See the individual information associated with each document in this pack for a full description of their use.

Compatible region(s): England & Wales

Solictors & barristers complaint letters (pack)

This pack contains a range of letters that can be used to write a complaint about a solicitor or barrister. The pack includes documents such as, Complaint to the Legal Services Ombudsman, Initial letter of complaint in relation to the poor service of a solicitor, Letter of complaint in relation to a barrister, Letter of complaint in relation to a licensed conveyancer, Letter of complaint to the Legal Complaints Service about a solicitor, Letter to a solicitor requesting a remuneration certificate, Request for a solicitor to itemise charges.


See the individual information associated with each document in this pack for a full description of their use.

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Included in this service:

Initial letter of complaint in relation to the poor service of a solicitor (View guidance notes)
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If you want to make a complaint about a solicitor who has provided you with poor service, you can use this document to send a complaint letter. Poor service includes where the solicitor has not done what you have instructed them to do, caused unreasonable delays, failed to respond to correspondence, failed to keep you informed about case developments or failed to give you pricing guidelines before starting work on your case.

The guidance also contains help about what you need to do next if you need to escalate your complaint. This document is suitable for complaints against solicitors licensed to practice in England & Wales.
Letter of complaint in relation to a barrister (View guidance notes)
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If you want to make a complaint about a barrister, you can use this document to send a complaint letter about poor service, professional misconduct and/or negligence. It can be sent either to the barrister directly or to their employer/chambers. The guidance also contains help about what you need to do next if you need to escalate your complaint. This document is suitable for complaints against barristers licensed to practice in England & Wales.
Letter of complaint in relation to a licensed conveyancer (View guidance notes)
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If you want to make a complaint about a licensed conveyancer, you can use this document to send a complaint letter about poor service, professional misconduct and/or negligence. It can be sent either to the conveyancer directly or to their employer. The guidance also contains help about what you need to do next if you need to escalate your complaint. This document is suitable for complaints against licensed conveyancers who practice in England & Wales.
Letter of complaint to the Legal Ombudsman about a solicitor, barrister,licensed conveyancer or legal executive (View guidance notes)
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Use this letter to forward the details of your complaint to the Legal Ombudsman about the poor service, negligence and/or misconduct of a legal service provider (a solicitor, barrister, licensed conveyancer or legal executive). Before sending this letter, you should have sent the legal service provider an initial letter of complaint and have not received a response after 8 weeks or are unhappy with their response. If you have not yet sent an initial letter of complaint, you should do so now and wait 8 weeks for a response, unless you are concerned that by doing so you will miss the time limits imposed by the Legal Ombudsman. This document is suitable for complaints against a legal service provider licensed to practice in England & Wales.
Request for a solicitor to itemise charges (View guidance notes)
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If your solicitor charges you more than what you expected, you can use this letter to request that they provide an itemised account of each of their charges. By having your solicitor justify each item of work, you may be able to reduce the amount of the final bill. This document is suitable for the UK only.