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Terms & conditions (pack)

This pack is intended for start-up businesses that are planning on offering services over the internet. It includes suitable terms and conditions for both a website selling consumer goods and services, and for the reverse of a goods invoice. It also includes a suitable privacy policy for a website.

Compatible region(s): England & Wales Northern Ireland

Terms & conditions (pack)

This pack is intended for start-up businesses that are planning on offering services over the internet. It includes suitable terms and conditions for both a website selling consumer goods and services, and for the reverse of a goods invoice. It also includes a suitable privacy policy for a website.

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Price: £69.99
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  • Helpful explanation and guidance notes
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Included in this service:

Terms and conditions for selling consumer goods or services on a website (Guidance Notes)

This document is designed to be used on a website that has the facility to take payments (i.e. a basket). It creates standard terms and conditions for the sale of goods and/or services to consumers from a website in the United Kingdom.

This document is not suitable if your business sells:

  • financial, leisure, accommodation and transport or catering services
  • digital content, except where it is provided on a 'tangible medium' such as a disc or memory stick
  • goods and/or services to other businesses

In addition to these terms, you should also use our 'Privacy and cookie notice for a website'. You may also need our 'Terms of use for a website', which govern use of your website generally.

Terms and conditions for the back of a goods order form (Guidance Notes)
This document contains a set of terms and conditions that are suitable for a business that sells goods to other businesses. A large volume of sales business is done using standard terms and conditions of sale. These are commonly found on the other side of a seller's order form. It is very important to take the time to read the form in its entirety to ensure that it is appropriate for use in your individual situation. This document is suitable for goods sold by a business trading in the UK. Please note that you cannot use this document if you are selling goods to consumers.
Privacy and cookie notice for a website (Guidance Notes)

If your business has a website, you'll probably use to it collect and store information from people who visit it, either by asking for it directly or by putting a cookie on their web browser.

Under the EU General Data Protection Regulation (GDPR), you need to tell people about the information you hold, including how you'll use it and for what purpose. You also need to tell them about their privacy rights and how the law protects them. You can use this privacy notice to do this (it's sometimes also known as a privacy policy or privacy statement).

If your website doesn't have anywhere for users to enter information and doesn't use cookies, then you don't need this document.

You should also use our 'Terms of use for a website', which govern use of your website generally. If you make sales (i.e. take payments) via your website, you may also need our 'Terms and conditions for selling consumer goods or services on a website'.

Terms of use for a website (Guidance Notes)

Use this document to create the terms and conditions for the use of your website. It covers issues such as access, intellectual property and liability, with optional clauses regarding registration and posting reviews. It does not cover the sale of any goods or services via the website (i.e. through taking payments online).

This document is not suitable if access to the website is on a subscription basis, or if the website allows the uploading of content (other than reviews).

You should also use our 'Privacy and cookie notice for a website'. If you make sales (i.e. take payments) via your website, you may also need our 'Terms and conditions for selling consumer goods or services on a website'.